Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bee You

Bee You

June 11, 2026

5  out of  5
rating by Bee You
"Extremely professional. Met all of my needs. Pricing was beyond reasonable; very affordable plans. I highly recommend Tony White at State Farm"
We responded:
"Bee, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.

Sincerely, your Good Neighbor State Farm Agent, Tony White"
Profile photo of Eric West

Eric West

May 16, 2026

5  out of  5
rating by Eric West
"Great agent"
We responded:
"Hi Eric,

We are grateful and appreciate the time you took to leave your review.

See you soon !"
Profile photo of kathy mcgee

kathy mcgee

May 16, 2026

5  out of  5
rating by kathy mcgee
"Great agent!"
We responded:
"Greetings Kathy,

We appreciate the time you took to give us such a great rating!

We look forward to seeing you again soon."
Profile photo of DR Lanier

DR Lanier

May 16, 2026

5  out of  5
rating by DR Lanier
"Excellent customer service!"
We responded:
"Dear Dr. Lanier,

Thanks for leaving such a great review! We appreciate you.

See you soon."
Profile photo of Carol Mister

Carol Mister

May 16, 2026

5  out of  5
rating by Carol Mister
"I have known this insurance company for many years, and they have consistently provided excellent customer service. They take the time to walk you through every step of the process so you can make a well-informed decision about the type of policy that best suits your needs. Their professionalism, patience, and dedication to their clients truly set them apart. I highly recommend them to anyone looking for reliable and trustworthy insurance services.
Thanks Tracey for how you handle the business!"
We responded:
"Dear Carol,

Thanks so much for taking the time to share your positive experience!

We appreciate your recognition and will do our best to keep up the great work!
We're glad you had a great experience and we look forward to continuing to exceed your expectations!

Please let us know what we can do for you in the future."
Profile photo of Keith

Keith

May 16, 2026

5  out of  5
rating by Keith
"Team is very professional and knowledgeable. They make policy options easy to understand."
We responded:
"Greetings Keith,

Thanks for the kind words!

It's great to know that we were able to provide you with the information that you needed.

Please let us know what we can do for you in the future.

Thank you
"
Profile photo of Raquel Taylor

Raquel Taylor

May 16, 2026

5  out of  5
rating by Raquel Taylor
"Very helpful, lowered my premium amount, great experience. Highly recommend!!"
We responded:
"Hi Raquel,

We're delighted to hear about your experience!

We're always happy to help so don't hesitate to contact our office.

Thank you so much."
Profile photo of Barbara Reese

Barbara Reese

May 16, 2026

5  out of  5
rating by Barbara Reese
"5 star review! Excellent service from Tony!"
We responded:
"Dear Barbara,

Thanks for the great review!

We value your feedback and look forward to seeing you again soon! "
Profile photo of Mary Walls (Sweet pea)

Mary Walls (Sweet pea)

May 8, 2026

5  out of  5
rating by Mary Walls (Sweet pea)
"I would love to say I have been with them for over 2 or 3 years and I will say that they put there customers first before anything else they make sure we have everything taken care of to the beginning to the end they are a 1000% the best company to work with to receive everything your looking for in insurance and if anything that’s been misinformed, they will contact you to correct everything to make it right I’m thankful for them for all the help that I needed"
We responded:
"we thank you so much or your kind words and office review ! We appreciate you and your business. Thank you"
Profile photo of Sonya Brown

Sonya Brown

April 30, 2026

5  out of  5
rating by Sonya Brown
"I’ve been with State Farm for over 36 years. Tony White has been my agent since day one. Tracy is always nice and helpful. I receive excellent customer service every time!"
We responded:
"Sonya, Thanks for choosing us and leaving such a great review! We truly appreciate you! We're glad that you have had a great experience with our office and we look forward to continuing to exceed your expectations! Thank you."
Profile photo of Justin White

Justin White

March 31, 2026

5  out of  5
rating by Justin White
"Very helpful and very informative!"
We responded:
"Greetings Justin, Thanks for the kind words! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you next time!"
Profile photo of Patricia Parker

Patricia Parker

March 6, 2026

5  out of  5
rating by Patricia Parker
"As a 40 year client for auto and home, I’ve been very satisfied with the services and responses to my questions or requests. Thank you for taking great care my household."
We responded:
"Hello Patricia, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our office. Our goal will always be to provide the best experience and we love knowing yours was no different. Sincerely, Tony White"
Profile photo of Donte Haire

Donte Haire

January 30, 2026

5  out of  5
rating by Donte Haire
"This is a great insurance company over been a client for over 15 years and everything I need is ran through this company from business to personal."
We responded:
"Hello Donte, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Sincerely, Tony White"
Profile photo of Shell Pickens

Shell Pickens

January 7, 2026

5  out of  5
rating by Shell Pickens
"Tracy always so nice when talking with her and even when shd answers the phone I never been put on hold for a long time"
We responded:
"We are grateful for your 5-star review, Shell! Thanks for taking a moment to share your positive rating of State Farm Agent Tony White’s Team here in Fairview Heights . "
Profile photo of Mica Ike

Mica Ike

November 19, 2025

5  out of  5
rating by Mica Ike
"After hours shopping for an insurance, and being totally frustrated…my insurance needs were taken care of in minutes! Excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tyanna Perryman

Tyanna Perryman

October 8, 2025

5  out of  5
rating by Tyanna Perryman
"Ms. Tracy was really nice and helpful and add this process smooth so we did switch due to her customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Francella Jackson

Francella Jackson

October 1, 2025

5  out of  5
rating by Francella Jackson
"I am honored to have Tony White as my agent. I’ve had an excellent experience with Tony White and his State Farm team for years. Tony is knowledgeable, professional, and always goes above and beyond to make sure my questions are answered and my needs are met. He takes the time to explain coverage in a way that’s easy to understand and makes sure I’m getting the best value. The customer service from his office is top-notch—friendly, responsive, and reliable. I truly feel like they care about me as a person, not just a policyholder. I highly recommend Tony White for anyone looking for an agent who combines expertise with genuine care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you so much Mrs. Jackson, we appreciate you."
Profile photo of C T

C T

September 30, 2025

5  out of  5
rating by C T
"Professional,Knowledgeable, and Personable. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jack Adams (STL-Gaming)

Jack Adams (STL-Gaming)

September 30, 2025

5  out of  5
rating by Jack Adams (STL-Gaming)
"Fast and efficient got me my motorcycle insurance way under any other quote I got from other companies! Left feeling protected for my new bike and valued as a customer!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Nancy Holston

Nancy Holston

July 22, 2025

5  out of  5
rating by Nancy Holston
"Excellent service very professional explain with clarity"
We responded:
"Thank you so much for your review ! We look forward to assisting you with all of your insurance needs. We appreciate your business."
Profile photo of Ken Keeney

Ken Keeney

May 6, 2025

5  out of  5
rating by Ken Keeney
"Tony White and State Farm Insurance are professional, prompt and fair."
We responded:
"Apologies for the omission.

Ken, thank you so much for the 5-star review of our Team! We deeply appreciate your kind words here in Fairview Heights.  

Best Regards, Tony White

"
Profile photo of Michael Pattrick

Michael Pattrick

October 17, 2024

5  out of  5
rating by Michael Pattrick
"Outstanding office, with wonderful customer service"
Profile photo of Rubydee Davis

Rubydee Davis

March 17, 2024

2  out of  5
rating by Rubydee Davis
"They cancel you for using your insurance. As long as you're just paying into it, you're good. Filed 2 claims within 10 years, that's a no no."
We responded:
"I am very sorry that your experience has compelled you to leave my office and staff a two star review. I would be more than happy to discuss your specific insurance situation with you at your convenience. My staff works extremely hard at providing customer service, but they do not have any authority over company cancelations. "
Profile photo of Rosalyn Wilburn

Rosalyn Wilburn

February 29, 2024

5  out of  5
rating by Rosalyn Wilburn
"Many years of excellent service! 👏 Tracy is awesome."
We responded:
"Thank you so much for giving our office a review.
We appreciate you and your business !"
Profile photo of Meek Meek

Meek Meek

February 24, 2024

5  out of  5
rating by Meek Meek
"When I switched my insurance company I really didn’t know where to start but I found Tony White and his team and they have been so awesome. Whenever I have questions or need to make changes Tracy is always there to help me she so kind, courteous and professional. I appreciate her for all that she does."
We responded:
"Thank you so much. We appreciate you !
and you are correct,..Tracey is Excellent !"